[Resolved]  Oxigen Recharge — mobile recharge unsuccessful

Respected Sir,
I have done transactions through online sbi anywhere app about mobile recharge ([protected]-Airtel Assam) of amount 448/- on 1st april of 2018. The amount was deducted from my bank account to oxigen services having a/c no. [protected] but recharge was not successful till now. Txn Id UH39523954 with reference id[protected]. Therefore i request you solved the issue credit the same amount to my same bank account from which the transactions was done before.
Thaking You
With regards
Bijoy Kr Haloi
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May 10, 2018
Complaint marked as Resolved 
Oxigen Services India customer support has been notified about the posted complaint.
Verified Support
Apr 06, 2018
Oxigen Services India Customer Care's response
Hi Bijoy,

We're sorry that you are unable to recharge your Airtel mobile but the amount was deducted. Please write us at sbi.[protected]@myoxigen.com. Our team will get it fixed for you.

If you've any further issue, please let us know. Regaining your trust is a must for us.

Thanks,
Oxigen Care
Complaint comments 

Comments

Today i recharged my mobile through instant corpnet of rs 92 and rs10. payment was made successful through my account but till now i cannot make a call. it is saying insufficient balance as it is not recharged till now.
pls... recharge my account asap

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