[Resolved]  Oxigen Recharge — Money not add to wallet but deducted from bank.

Address:Mumbai City, Maharashtra, 400055
Website:www.oxigenwallet.com

Not professional approach. Your customer care number also not picking up my call.
I transferred rs.300 11 dec 2016 through hdfc net banking vide transaction id:[protected] also payment deducted from hdfc bank but amount not add to oxygen wallet. Hdfc payment id is : - [protected]

Kindly check this issue at very urgent.

Regards
Amit
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Jan 23, 2017
Complaint marked as Resolved 
Oxigen Services India customer support has been notified about the posted complaint.
Dec 14, 2016
mammayya32's response
recharge amount of rs50, 50 deducted but recharge not done
Verified Support
Dec 20, 2016
Oxigen Services India Customer Care's response
Hi Amit,

Apologies! Please be assured. In case amount is not loaded to Wallet. It will be reversed to the source account within 7 working days.

If you have any further query, please let us know.

Thanks,

Oxigen Wallet
Complaint comments 

Comments

Laurah!!!1 i hate most in my life... why my account bal. is already deducted and recharge is not done??? this is not enough ...
i hereby request your company to look into matter now now now... im in emergency situation...
Oxigen Services India Customer Care's response, Dec 20, 2016
Verified Support
Hi,

Please maintain decorum of the conversation. We request you to provide us the recharge transaction details. We will look into the issue for you.

Thanks,

Oxigen Wallet
My name is Mammayya . Recharge amount rs 50, 50 deducted from my account but recharge not done

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