[Resolved]  Oxigen Recharge — My money deducted in my account but not recharge

Address:Fatehgarh Sahib, Punjab, 140406
Website:[email protected]

I want to do recharge of my tata sky tv set of box so i open oxigen wallet and do recharge i have done everything properly and pay money through dabit card of OBC bank 19/11/2016 but my money is deduction my recharge is not conform after four days i check my account my money is not return in my account so why i pay to this site my money deduct 429.50Rs and my bank trasaction id is PRCR/70012188/[protected]/[protected] my phn no is [protected]
Was this information helpful?
No (0)
Yes (0)
Dec 25, 2016
Complaint marked as Resolved 
Oxigen Services India customer support has been notified about the posted complaint.
Verified Support
Nov 24, 2016
Oxigen Services India Customer Care's response
Hi Lakhi,

Apologies! for the inconvenience caused to you. In case the recharge transaction has failed. The amount will be reversed to the source account within 7 working days. Please be assured.

If you have any further query, please let us know.

Thanks,

Oxigen Wallet
Complaint comments 

Comments

Sir I have recharged with sbi oxi on[protected] at 6:46 am for Rs 177 to my mobile number [protected]. I didn't get recharged yet. Please confirm the status.

Thank you for using State Bank Internet banking. Your Transaction Ref No IGAAHAGTB0 for Rs.177 on 18-NOV-16 06:46

Mob: [protected]
Sir mene 2000 rupees OXIGEN wallet me load kiye the
Kyoki me Ghar se dur nursing krta hu
To mere account me dalne ke liye
Is wallet se mene bank me transfer kiye to money bank me nhi aayi or irror bataya or wallet me se bhi money miss ho gayi
Please help me

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Oxigen Services India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    57%
    Complaints
    687
    Pending
    0
    Resolved
    393
    Oxigen Services India Phone
    +91 12 4677 3377 [Customer Care]
    +91 12 0719 1010 [OxigenWallet]
    +91 12 4716 1100 [Head Office]
    Oxigen Services India Address
    Plot No. 94, Institutional Area, Sector 32, Gurgaon, Haryana, India - 122001
    View all Oxigen Services India contact information