[Resolved]  Oxigen Recharge — not get recharge

Address:Udaipur, Rajasthan

I pay recharge rs 399 in airtel mo. no [protected] but i can't get recharge amount deducted
full detail of recharge are -
Payment Status Completed successfully.
Transaction Status Operator Service Unavailable OxiTransID - [protected]
Reference Number [protected]
Transaction ID OXISBI27274741
Service ETOP*AIRT*RAJ, [protected]
Bank Transaction ID IGAHKVUSX3
Transaction Time 11/11/2019 2:43:18 PM
Recharge Amount 399
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Dec 13, 2019
Complaint marked as Resolved 
Oxigen Services India customer support has been notified about the posted complaint.
Verified Support
Nov 12, 2019
Oxigen Services India Customer Care's response
We have forwarded this concern relevant department, problem has been resolved within 3-2 working days.
Verified Support
Nov 12, 2019
Oxigen Services India Customer Care's response
Hi Team,

The transaction i.e. OXISBI27274741 was failed and the same will be refunded within 3-5 working days.
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