[Resolved]  Oxigen Recharge — oxigen wallet fraud

Oxigen wallet fraud... I have purchased 4000 rs prepaid visa card in oxigen wallet and they have discontinued prepaid visa cards without any information. I have raised a ticket 938634 & they said they will return my money through bank transfer and took my aadhar card copy, pan card copy and bank cheque copy on may 30. I waited for 16 days and called thier customer care on june 15 and they said it is progress and asked me to wait for few days... Again i called them on june 23 rd afternoon 1 pm... I requested customer care people, please let me know when i will receive my money and its urgent for me and customer care people now transferred call to thier supervisor... His name is mr. Harpal #... He said... Hmmmm bolo... He talked to me like he is talking to his maid... I explained him my situation... He said i need to wait and disconnected the call without listening to me and again i called the customer care and again they transferred call to mr harpal #... Now he threatned me that if i call again there is chance that i may get money after 6 months or may never get my money back... I didnot heard such words not even from govt employees... Now iam clear that i got ripped by oxigen wallet services and will never get my money back... I used to treat sachin tendulkar as god... Now he looks like a pimp who do anything for money bcas he is brand ambassdor for this fraudalent website... I think advertising fraud is as bad as doing fraud... Please tell ur friends and family not to use oxigen wallet bcas i think they deliberately removing services which have money in them and ripping customers... Can some one explain what actions we can take to get customers money back which was ripped by oxigen wallet services...
Was this information helpful?
No (0)
Yes (0)
Aug 16, 2018
Complaint marked as Resolved 
Oxigen Services India customer support has been notified about the posted complaint.
Verified Support
Jul 16, 2018
Oxigen Services India Customer Care's response
email [protected]@myoxigen.com if your issue remains unresolved.
we do not respond to technical/ errors on this forum.
thank you
Complaint comments 

Comments

I purchased a oxigen mini ATM machine but machine is not issued why ?

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Oxigen Services India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    57%
    Complaints
    687
    Pending
    0
    Resolved
    393
    Oxigen Services India Phone
    +91 12 4677 3377 [Customer Care]
    +91 12 0719 1010 [OxigenWallet]
    +91 12 4716 1100 [Head Office]
    Oxigen Services India Address
    Plot No. 94, Institutional Area, Sector 32, Gurgaon, Haryana, India - 122001
    View all Oxigen Services India contact information