[Resolved]  Oxigen Recharge — Refund me the failed recharge amount

Address:600094

As i have already registered an complaint and the way your customer care executives apporoaching is irritating me like anything, as you have debited my balance in my account and asking now for my card number... as per bank instruction i wont share my card number.sbi

account number is[protected],
ifsc code is SBIN0000958
MICR Code is[protected]

as i was dissatisfied with your services and customer care executives, kindly refund my amount, if else i will mail further complaints to TRAI on consumer complaints
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Jun 6, 2017
Complaint marked as Resolved 
Oxigen Services India customer support has been notified about the posted complaint.
May 01, 2017
Updated by sel vam
i need immediate response
May 01, 2017
Updated by sel vam
i need immediate response as soon as possible
Verified Support
May 05, 2017
Oxigen Services India Customer Care's response
Dear Customer,
Greetings from Oxigen Services!
We are pleased to have you as our esteemed customer.
We apologize for the inconvenience caused to you.
We request you to provide us the below mentioned details alongwith the Bank Statement/ Transaction Receipt to process your request.
Transaction details
Bank Transaction ID:
Reference number:
Date:
Amount:
Further, we would like to inform you that if you have any queries, kindly address these to sbi.[protected]@myoxigen.com or call us on our Helpline Number #[protected].
We assure that we will continue to provide you with the services that Oxigen committed to deliver.

Regards,
Vivekanand
Corporate Operation - Digital Online Business
Oxigen Services India Private Limited, An ISO 9001:2008 certified company ; www.myoxigen.com;
www.oxigenwallet.com
Building 94, Sector 32, Institutional Area, Gurgaon, Haryana, India
May 24, 2017
Rohit.stu5's response
Please do needful and return my money in my account quickly
Complaint comments 

Comments

8000rs deducted from my account without any txn and information so please do needful and return my amount. My account opened in SBI CSP code 10376034 and my account no is [protected]. Txn date 23/03/17

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