[Resolved] Oxigen Recharge — Refund of amount | |||
Dear Sir/ Madam I R Kumaravel I Have Recharge to videoconD2h No. 99392746 for Rs. 1000/- on 06.04.2017 But not activated till time. But Recharge Amount Debited to My SBI Account No. [protected]. My SBI OXI Pay Recharge Transaction Details As Below :- Payment Status Completed successfully. Transaction Status- Operator Service Unavailable OxiTransID - [protected] Reference Number [protected] Transaction ID OXISBI25067976 Service ETOP*VIDEOCOND2H, 99392746 Bank Transaction ID IGABBYHAU9 Transaction Time 06.04.2017 10:18:34 AM Recharge Amount : Rs.. 1000/- Thanks & Regards, R. Kumaravel Mob. No. [protected] Was this information helpful? | |||
May 20, 2017 Complaint marked as Resolved Oxigen Services India customer support has been notified about the posted complaint. Verified Support Apr 19, 2017 Oxigen Services India Customer Care's response Hi Kumar, Apologies! for the inconvenience caused to you. In such cases amount will be reversed within 7 working days. Please send the details to sbi.[protected]@myoxigen.com. We will ensure to resolve it at the earliest. If you have any further query, please let us know. Thanks, Oxigen Wallet | |||
 4 Comments | |||
Comments
I havr recharge throgh oxigen but my recharge not gone throgh videocon but debit 300 rupees in my account please give credit in my account u crdit my account i wii be glad to u. please return 300 rupees in my account .
My Oxigen Wallet balance around Rs. 242.00 debited by Oxigen twice without any intimation and did not reversed wallet balance yet after several reminder with Oxigen customer care. Attached screen short.
They used to stop service frequently and customer care not responding properly.
![]()
They used to stop service frequently and customer care not responding properly.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
57%
Complaints
687
Pending
0
Resolved
393
+91 12 4677 3377 [Customer Care]
+91 12 0719 1010 [OxigenWallet]
+91 12 4716 1100 [Head Office]
Plot No. 94, Institutional Area, Sector 32, Gurgaon, Haryana, India - 122001
Recharge referrence no is. OXISBI25015920I
GABBCBYK2