Oxigen Recharge — regarding mobile recharge

Address:vpo naushera majja singh, Gurdaspur, Gurdaspur, Punjab, 143505

Dear sir,
I have recharged my jio sim number [protected] on 08/02/2020 of amount rs 555 through yono sbi lite app. My associated a/c has been debited and message of recharge successful has been originated from your side. But actually recharge has not been done or successful and none of the message has been originating from jio telecom. I have discussed the matter with jio telecom, they said we did not get any information about the concerned recharge. So kindly look into the matter and revert the money as soon as possible.

Message received was:
Mob xxxxxx7570 is rchrgd for rs.555.00. Tid:uh[protected]Oper ref :[protected]).

Regards
Gurdial singh
Was this information helpful?
No (0)
Yes (0)
Oxigen Services India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Oxigen Services India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    57%
    Complaints
    687
    Pending
    0
    Resolved
    393
    Oxigen Services India Phone
    +91 12 4677 3377 [Customer Care]
    +91 12 0719 1010 [OxigenWallet]
    +91 12 4716 1100 [Head Office]
    Oxigen Services India Address
    Plot No. 94, Institutional Area, Sector 32, Gurgaon, Haryana, India - 122001
    View all Oxigen Services India contact information