[Resolved] Oxigen Recharge — Transaction failed | |||||
Hi team, This is to inform you that my transaction of 272 rupees failed and is debited from my wallet while doing the mobile postpaid payment. I request you to reverse the amount in my wallet as soon as possible its already 2 days since i tried calling customer care number numerous times but it is not getting connected i have replied to thier mail id still there is no reply. Thanks Sufiyan Was this information helpful? | |||||
Feb 6, 2017 Complaint marked as Resolved Oxigen Services India customer support has been notified about the posted complaint. Verified Support Dec 17, 2016 Oxigen Services India Customer Care's response Dear customer, Greetings from Oxigen and we thank you for using our services! We have shared your issue with the concern team and started working on it immediately. Regards: Feedback Team. Verified Support Jan 03, 2017 Oxigen Services India Customer Care's response Hi Sufiyan, Apologies! Please write to us at [protected]@oxigenwallet.com with the transaction details. It is our pleasure to restore your confidence with us. We will ensure to resolve it at the earliest. Thanks, Oxigen Wallet | |||||
2 Comments | |||||
Comments
I will topup my mobile using state Bank anywhere amount has debited on my bank account but recharge amount is not received please solve that issue Details:Thank you for using State Bank Internet banking. Your Transaction Ref No IHB9596546 for Rs.150 on 13-DEC-16 11:53
Reply
Add money to wallet 3 days back but transaction failed and amount will not refund to my account or wallet
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+91 12 4677 3377 [Customer Care]
+91 12 0719 1010 [OxigenWallet]
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