[Resolved]  Oxigen Recharge — Transaction failed

Address:Gurgaon, Haryana, 122001
Website:Oxigen Wallet

Hi team,

This is to inform you that my transaction of 272 rupees failed and is debited from my wallet while doing the mobile postpaid payment. I request you to reverse the amount in my wallet as soon as possible its already 2 days since i tried calling customer care number numerous times but it is not getting connected i have replied to thier mail id still there is no reply.

Thanks
Sufiyan
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Feb 6, 2017
Complaint marked as Resolved 
Oxigen Services India customer support has been notified about the posted complaint.
Verified Support
Dec 17, 2016
Oxigen Services India Customer Care's response
Dear customer,

Greetings from Oxigen and we thank you for using our services!

We have shared your issue with the concern team and started working on it immediately.

Regards:
Feedback Team.
Verified Support
Jan 03, 2017
Oxigen Services India Customer Care's response
Hi Sufiyan,

Apologies! Please write to us at [protected]@oxigenwallet.com with the transaction details. It is our pleasure to restore your confidence with us. We will ensure to resolve it at the earliest.

Thanks,

Oxigen Wallet
Complaint comments 

Comments

I will topup my mobile using state Bank anywhere amount has debited on my bank account but recharge amount is not received please solve that issue Details:Thank you for using State Bank Internet banking. Your Transaction Ref No IHB9596546 for Rs.150 on 13-DEC-16 11:53

Add money to wallet 3 days back but transaction failed and amount will not refund to my account or wallet

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    Oxigen Services India Phone
    +91 12 4677 3377 [Customer Care]
    +91 12 0719 1010 [OxigenWallet]
    +91 12 4716 1100 [Head Office]
    Oxigen Services India Address
    Plot No. 94, Institutional Area, Sector 32, Gurgaon, Haryana, India - 122001
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