[Resolved] Oxigen Recharge — Transaction failed.money debited and not refunded | |||
I have made a transaction of money transfer from my credit card to Oxigen wallet.It got filed due to application loading issue and the money debited from my account. But the money not credited to wallet or been not refunded.As I tried reaching Oxigen customer support they are not responding and when got reached to them giving some irresponsible behaviour that the servers are upgrading and cannot solve the issue. Was this information helpful? | |||
Aug 14, 2017 Complaint marked as Resolved Oxigen Services India customer support has been notified about the posted complaint. Verified Support Jul 14, 2017 Oxigen Services India Customer Care's response Dear Customer, We are sorry that we let you down. Please be assured. In case the amount is not loaded to Wallet. It will be reversed to the source account within 7 working days. We value you as a customer and appreciate your patience. Thanks, Oxigen Services | |||
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+91 12 4677 3377 [Customer Care]
+91 12 0719 1010 [OxigenWallet]
+91 12 4716 1100 [Head Office]
Plot No. 94, Institutional Area, Sector 32, Gurgaon, Haryana, India - 122001
I have recharged my mobile through SBI Internet banking on 20/07/2017 at 4:11:09 pm for rupees 309 and it was not successful. So please refund the amount Rs. 309 which is deducted from my account .
transaction ID : OXISBI25753352
Bank transaction ID : IGABRMEPY5