[Resolved]  Oxigen Wallet — the amount is not reflecting in my wallet

Address:522124

Respected Sir,
I loaded my oxygenwallet with Rs. 500
Through syndicate bank credit card on 31st January 2018.The amount is debited in my credit card but the amount is not reflecting in my wallet still now.The transaction ID is [protected]. Please verify

Thanking you sir,
Yours faithfully
M V SIVAKRISHNA,
(POSTAL DEPT),
PONNUR, AP-522124.
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Mar 27, 2018
Complaint marked as Resolved 
Oxigen Services India customer support has been notified about the posted complaint.
Verified Support
Feb 15, 2018
Oxigen Services India Customer Care's response
Hi Shiva,

We're sorry that your amount was debited from card but not loaded to Wallet. Please be assured. In such cases amount get reversed to the source within 7 working days.

If you've any further concern, please let us know.

Thanks,

Oxigen Care
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