[Resolved] Oxigen Wallet — This mobile wallet is fraud or scam I guess | |||||
Today in morning I got message of extra 10% cashback on adding money in oxigen wallet. Then I tried to add a amount of Rs.500 to oxigen wallet and applied promocode. Given my card details and finally submitted my OTP. Got SMS from bank that you made a payment of Rs.500 to oxigen.com something like that but its hard to believe that my wallet still showing zero balance. I tried to contact them telephonically but no one is picking call and mailed them about this what they have done is only given me ticket number of complaint no further step is taken. Please give me my money back as I am a student and have to rely on parents for everything. My email is [protected]@gmail.com Was this information helpful? | |||||
Feb 10, 2017 Complaint marked as Resolved Oxigen Services India customer support has been notified about the posted complaint. Verified Support Jan 10, 2017 Oxigen Services India Customer Care's response Dear Customer, Apologies for the inconvenience caused. Please be assured. In case amount is not loaded to Wallet. It will be reversed to the source account within 7 working days. If there is any further query, please let us know. Thanks, Oxigen Wallet Verified Support Jan 10, 2017 Oxigen Services India Customer Care's response Dear Customer, We are happy to inform you that the amount was refunded to your bank account on 26 Dec 2016 with ARN 74332746362636169129637. Please contact your bank with this ARN for further assistance. I Thanks, Oxigen Wallet | |||||
 2 Comments | |||||
Comments
I load money 2000 in 20.12.2016 it was deducted in bank but not load money i will not satisfied your app please refund it bank quickly i will trust your app for load money i will a regular customer in your wallet for recharges please add in my account of rupees 2000 in my bank ac
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This wallets services are really disgusting, no services at all. My money is stuck in this wallet since few months. Neither KYC can be updated nor money can be used anywhere. All transactions got failed but yet it shows transaction as either pending or success. Even mails are not replied properly nor customer calls are answered. The worst experience with this Oxigen wallet.
My email id is [protected]@gmail.com
My email id is [protected]@gmail.com
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+91 12 4677 3377 [Customer Care]
+91 12 0719 1010 [OxigenWallet]
+91 12 4716 1100 [Head Office]
Plot No. 94, Institutional Area, Sector 32, Gurgaon, Haryana, India - 122001