[Resolved]  Oxipay — Complaint in respect of not recharging of my Videocon d2h

Address:Ghaziabad, Uttar Pradesh, 201010

Dear Sir,

This is bring to your kind notice that I have made a recharge of Rs. 300/- of my videocon d2h bearing No.[protected] through my SBI online banking on 04.04.2017. The reference No. of said recharge is OXISBI25056091 IGABBTARJ1. The message for deduction of amount of Rs. 300/- has been received on my mobile but the recharge is not yet done of my videocon d2h id[protected]. Customer care of Videocon d2h informed me that they have not received the recharge balance and for the said reason the connection is disconnected by them.

Therefore it is requested that please refund the amount to my bank account please.

Regards!
Akash Tyagi, Advocate
[protected]
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May 20, 2017
Complaint marked as Resolved 
Oxigen Services India customer support has been notified about the posted complaint.
Verified Support
Apr 19, 2017
Oxigen Services India Customer Care's response
Hi Akash.

Apologies! for the inconvenience caused to you.

In such cases amount will be reversed within 7 working days. Please send the details to sbi.[protected]@myoxigen.com. We will ensure to resolve it the earliest.

If you have any further query, please let us know.

Thanks,

Oxigen Wallet
Complaint comments 

Comments

My Transaction Ref No is IGABBIAXG8 dated 01.04.2017 time 17:51 for recharge of my Mob No [protected] for Rs 250.00. No top up on my mobile till now. Please do the needful

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