[Resolved] OYO — arrangements | |||||
We are right now at the oyo property. Here are 3 rooms and we book this place for 9 guests (2+1 in each room) and there is no arrangement of beddings for the +1 person. This is not the way. And we just had a conversation with the oyo captain and he is not giving sensible replies, he is just saying that we have allowed you on special permission. Even if there is special permission we expect that there is arrangement for the sleeping. Its already 11:20pm, no arrangements till now. Was this information helpful? | |||||
Apr 3, 2018 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Mar 03, 2018 OYO Rooms Customer Care's response Dear Bhumika, We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Please share your booking ID and we'll look into the matter for you. Appreciate your patience and understanding in this regard. Regards Team OYO | |||||
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