[Resolved] OYO — booked an oyo home

stiflernation

Address:	SRB 27D 4TH FLOOR SHIPRA RIVERA GYAN KHAND 3 INDIRAPURAM GHAZIABAD, Ghaziabad, Uttar Pradesh, 201014
Website:	play.google.com/store/apps/details?id=com.oyo.consumer&hl=en_IN

I Booked an oyo home in mussorie but due to owner's end we faced some issues so we didnt check in n ask oyo to refund that paid amount which was done by paytm number [protected] on 11 dec . after 2 3 days i asked them to refund my money into my mode of payment. and now it has been more than 20 days i haven't got my money. and still they are giving excuses that it's still in a queued process and we are dealing with it.

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Mar 8, 2020

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2020

OYO Rooms Customer Care's response Hi, we are sorry for the trouble caused. Please be assured that the raised concern will be resolved at the earliest. ~Aish

Verified Support

Feb 03, 2020

OYO Rooms Customer Care's response Hi, we worked on your concern raised and addressed it for you. We again apologize for the inconvenience and assure you we'll take care of your stays in the future. Let us know for any other assistance.

Regards,
Team OYO