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OYO — changed my stay without informing

Hi
I have booked a resort in shimla from 15th june 2019 to 16 june 2019... And just 1 day before my travel they shifted my stay from resort to 3rd class lodge without informing where the lodge is pathetic, unhygienic, nothing works and inappropriate for 2 single gals
I tried to call oyo multiple times but nobody responded properly
It was a pathetic exp for me and my whole holiday got ruined because of oyo
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Comments

Booked Oyo room but Oyo only giving payment receipt not GST invoice
Oyo said GST invoice not possible

i want GST invoice so that my company can claim input credit .

Booking ID: IOJH4861
19 JUNE -Ahmedabad

Booking ID: VSYB6837
17 June -Ahmedabad
Reply
OYO Rooms Customer Care's response, Jul 17, 2019
Verified Support
Dear Guest,

We are tremendously sorry for your dismaying experience. Thank you for sharing your booking ID. Our concerned team will connect with you shortly.

Regards,
Team OYO

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