[Resolved] OYO — Charge of extra fare

Pavankrishna21

Jul 31, 2022

Website:

Oyorooms.com

I booked oyo room through app my booking id W2BX3756 and my payment is done before visiting to hotel where i paid 995 rupess.At the time of checkin receptionist asked me to show booking id, its a clear cut intention to watch my paid amount.she insisted me to pay extra 500 saying like bookings below 1000 will charge extra 500.
Also there attitude towards customer is very bad.I also observed my co customers are also asked by this extra amount.Please take action on this.

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Sep 5, 2022

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Aug 01, 2022

OYO Rooms Customer Care's response Hi, we always strive to go above and beyond for our customers and deliver delight with the best possible experience. We request you to kindly allow us some time to get it checked.

Team OYO

Sep 29, 2022

Updated by Pavankrishna21 I haven’t got my refund yet