[Resolved]  OYO — cheating their regular customers by forcing to pay.

Address:Gurugram, hariyana., Sagar, Madhya Pradesh, 122001
Website:[email protected]

Dear Oyo,
I am a regular customers of yours. I used to travel and book your rooms frequently. But now a days i am facing some issues with your service regarding bookings.

Today when i was trying to book a room, the app forcing me to make payment before checking in. But at the same hotel when i book with a different id it is accepted the booking without payment.

I complained to you cc but they transfer the call to your seniors. Unfortunately your seniors are such VIP that they never talked to me, or called back to me.

Now i want to delete my account, also i will stop your bookings in my company too. I will paste a print out at my company notice board for my all employees. This is not the way to cheat your frequent customers. Please help me to delete the id. Till then we will be logged out of your service.

Hope you make better service in feature.

Thanking you.
Oyo id -: [protected]
Was this information helpful?
No (0)
Yes (0)
Jun 16, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
May 10, 2019
Updated by [email protected]
You can contact me for further proff or any clarification upon this complaint.
Call-:[protected]/[protected]
Email-: lalit.[protected]@gmail.com.
Verified Support
May 14, 2019
OYO Rooms Customer Care's response
Hello Guest,

"We want you to reminiscence all the stays and hence you won’t be able to delete your account or the booking history as it is also required for the booking record. Please let us know for the same.
"
Team OYO
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6582
    Pending
    1005
    Resolved
    4541
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information