[Resolved]  OYO — check-in denied after pre payment

Booking id - octj2107
I booked this hotel oyo 16360 hotel green homes on 23 july 2019 and did payment of rs. 699 through google pay app before checking in and then i was denied check-in due to some low tariff issue. Then my booking was transferred to a different hotel where i did payment with cash. I did complaint through oyo assist at least 4-5 times but still my problem is not solved. Please look into this issue and refund my money soon.
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Oct 4, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Aug 25, 2019
OYO Rooms Customer Care's response
Hi, We worked on your concern raised and have sent you the needful resolution over email. We again apologize for this and assure you we'll take care of your stay in the future. Let us know for any other assistance.

Regards
Team OYO
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