[Resolved] OYO — failure to refund for over 2 months

[Resolved] OYO — failure to refund for over 2 months

S Sreshthha Mahanti

I had booked a homestay in Dehradun from 18th - 20th November PFJX1092 at OYO home 35798 Graceful 3HK Vasant Vihar Phase 1 and it was cancelled on 14th November due to unforeseen circumstances. I have subsequently send multiple emails and phone calls and have been thoroughly harassed with their behaviour. Haven't received single penny of refund and lost mental peace. +1 photos Was this information helpful? No (0) Yes (0)
Feb 22, 2020 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Jan 21, 2020 OYO Rooms Customer Care's response Hi Guest, We apologize for your aggravation. We will get this checked for you and our relevant team will connect with you for your assistance. In the meantime, your patience would be highly appreciated. Regards, Team OYO Verified Support Jan 21, 2020 OYO Rooms Customer Care's response Hi! As we have checked, our team has already connected with you for your assistance and addressed your issue. We assure you that you will not experience such instances again in your future stays with us. Regards, Team OYO
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