[Resolved] OYO — fraud service cashback not received

[Resolved] OYO — fraud service cashback not received

L lolmax

I didnt get the cashback amount i was supposed to get on my room booking id ofhb6947 using code bookfree.I was told i would get about INR 1500 when i checkout of the hotel but its been a week almost since i've checked out and i havent gotten anything back.When i try contacting the customer care they prematurely close the chat.I dont know what to do. +1 photos Was this information helpful? No (0) Yes (0)
Mar 27, 2020 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Feb 22, 2020 Updated by lolmax Proof that i checked out Verified Support Feb 23, 2020 OYO Rooms Customer Care's response Dear Guest, We apologize for the inconvenience caused to you. This is not an experience we want our guests to go through. Rest assured, our concerned team will contact you soon. Regards, Team OYO
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Vasundhra Awasthi

We booked a room on 9th I'm hotel Oyo 10045 pearl residency.

Due to inconvenience of the hotel staff we were not able to locate the location, so we cancelled it.

The serves were not used and the customer care refuses to help us out in this situation.

The booking ID FOGQ4802.