[Resolved] OYO — Havent received refund amount from OYO

Renu Dofe

Website:

OYO hotels

I have booked the hotel on 1 st March for 4 March in indore as my train got cancel I have to cancel everything. It’s been a month, still haven’t recieve my refund. Ask to my bank for same no issue from there, but when I payed from payment wallet, how can there will be issue. They are just making fool out of me. Whenever I call they say we don’t handle this refund department will connect to other and it never gets connected. In chat it says it’s already initiated. I want my refund amount. Ticket ID [protected]!

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Aug 7, 2021

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Mar 28, 2021

OYO Rooms Customer Care's response Our concerned team has reached to you with a resolution. Please consider this experience as an exception. We assure a hassle-free stay in the future. Feel free to get back in case of any other concerns.

Regards,
Team OYO