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OYO — Haven't Received Refund

I booked Oyo in Jabalpur on 22 july for 28 and 29 check in and check out but due to some issue i cancelled it on 23 july but till now i haven't received any refund 2 time i have called oyo helpline number they just say that you will receive a call from our team but no call till now.
Will you give back my refund or not just clearly say this cause it's too much now.

Booking id - ESXQ5391

Complaint Status


[Aug 06, 2020] OYO Rooms customer support has been notified about the posted complaint.
Verified Support
OYO Rooms Customer Care's response Aug 10, 2020
Hi Saksham, thank you for the details. We have shared the details with our dedicated team and our team is working on the same. Please allow us some time. ~Bella
Verified Support
OYO Rooms Customer Care's response Aug 10, 2020
We tried contacting you but the attempt was unsuccessful. Please share an alternate number or a feasible time to get in touch. ~Joy
Verified Support
OYO Rooms Customer Care's response Aug 10, 2020
Hi, we worked on your concern raised and have sent you the needful resolution over mail. We again apologize for this and assure you we'll take care of your stay in the future. Let us know for any other assistance. ~Joy
Verified Support
OYO Rooms Customer Care's response Aug 10, 2020
Hi Saksham,

Our concerned team tried calling you but couldn't get through. We have, therefore, shared an email on your registered email address.

Kindly go through it and let us know for further assistance.

Regards,
Team OYO
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    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002