[Resolved]  OYO — hotel room not as per details claimed on app. misrepresentation

Copy of mail sent to [protected]@oyorooms.com
No reply whatsoever from Oyo.
Date of mail and stay : 11 June 2019

Dear Sir/Madam,

This is to request you to kindly look into the ping chat and concern raised over the phone and also find the chat attached and after that kindly let me know that who all are responsible and whom should be sued upon.

In addition to that staff was way too arrogant and rude leave apart hospitality and mannerism of any sort.

Also to add the Oyo couldn't assist in any positive manner.
I request you to kindly provide me the list of deluxe rooms attached to the property I booked with ID QJAR9507

Please find the pictures of room provided attached herewith.

PS: ISSUE RAISED IN OYO ASSIST IS CLOSED TWICE WITHOUT EVEN HAVING MY HEAR SAY. PATHETIC SERVICE
+1 photos
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Jul 19, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jun 14, 2019
OYO Rooms Customer Care's response
Dear Guest,

Thank you for sharing details. We are getting the same checked.

Regards
Team OYO
Verified Support
Jun 17, 2019
OYO Rooms Customer Care's response
Our team had a word with you and hope we were able to help you. We apologize again for the unease and hope to serve you in the future.

Regards
Team OYO
Complaint comments 

Comments

I reedemed an offer from flipkart 2 days ago the coupon was applying successfully, but now they are showing that it's invalid coupon. Though it's not expired or invalid coupon. I want this solution as soon as possible.

After multiple follow ups also OYO team not sharing invoices for below mentioned booking IDs

below mentioned bookings till date;

GIJY7981
FGVU2073
JUIA1492
AJUL2309

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