Oyo Life — refund of security deposit. | |||
I checked in to the property on 5th may and was just told that you will get the refund back in 15 days after the checkout. Sir, i am not even leaving for a month here. I will be vacating the property on 30th of may. Sir i checked in on the 5th may so how could i have sent a notice on the 1st or 2nd may. Further i was totally unaware about this policy. Sir, if i would have mailed for eviction on 5th may then also i would not have entitled to get my money back. Sir the refund policy is totally arbitrary, against the interest of the consumer. Sir their is flow in the policy of 30 days eviction period. Sir if a person wants to live for 25 days doesn't he entitled to get back his security deposit back. Further if a person checked in on 5th of the month and wants to live only for 25 days then as per your policy he is not entitled to get the refund of his security deposit. Oyo living also has a policy of no lock in period so it is on the person how many days he wants to stay in the property. Sir this issue needs to deal with great concern. Further, u also have a policy which says no lock in period. So if i am living for a month. I am allowed to do that further i am entitled to get back my security deposit. Sir being a student it's very hard to loose such a big amount of money. I request you to please consider the request, accept my request of checkout on 30th may and please refund my security money. Was this information helpful? | |||
4 Comments | |||
Comments
We apologise for the inconvenience caused, this isn't the experience that we want for our guests. Kindly help us with your booking id/ contact details. We'll get this checked for you.
Reply
Sir booking id 11153 and contact no. [protected]
Hi,
It's more than a month now since I moved out... and I haven't goty refund ...
Nobody answer the customer care phones and no replies on my email
Booking ID : 129320
Can someone help me if I should register the FIR or court case ???
Regards,
It's more than a month now since I moved out... and I haven't goty refund ...
Nobody answer the customer care phones and no replies on my email
Booking ID : 129320
Can someone help me if I should register the FIR or court case ???
Regards,
Hi,
It’s been several months (01/06/22) since I have left the property still they have not initiated my refund.
Last on 08/08/2022 they raised a ticket ([protected]) post that nothing has been communicated from their end.
SR ID: 86072 || Move Out request
submitted successfully for
Booking ID: 163827
Kindly reply @oyoroom
It’s been several months (01/06/22) since I have left the property still they have not initiated my refund.
Last on 08/08/2022 they raised a ticket ([protected]) post that nothing has been communicated from their end.
SR ID: 86072 || Move Out request
submitted successfully for
Booking ID: 163827
Kindly reply @oyoroom