[Resolved]  Oyo Life — refund of security deposit from oyo life

Address:New Delhi, Delhi

This is Keyur Satra with booking I'd -57896.
I have booked OYO LIFE DEL2058 on 24th November, 2019, starting my moving in date from 1st of December 2019 and this complaint is for oyo life regarding to cancel my booking as they don't have any service or a will, to reply the customer back and to give their security deposit refund back.

With a lot of dissapointment I'm writing this because I mailed them around 6 times and also called around 15 times to their help team in the last 9 days, But didnt receive any satisfying reply and also lies many a times in call and no reply at all from the concerned team, now the trust with Oyo life is deteriorating as they dont have time to reply to a customer, i had a faith in Oyo life but now i don't know.

Its been a lot of days already and I didnt receive my refund of the cancellation booking nor any response from last 9 days, oyo life doesnt have a customer department in, call for cancellation and nor the will or commitment to work for our refunds.

I have a big doubt and an, insecurity with my money with Oyo life and I don't know whether i will get it or not.
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Nov 17, 2019
Complaint marked as Resolved 
Oyo Life resolved my complaint, by Contacting me immediately through call by 3 executives to take care of my issue the caretaker of Oyo life Del 2058, social media escalations team and from the revenue team who helped in my booking, I appreciate their commitment and attitude towards customers I got my refund back within a day. Thankyou Oyo life Team.
Nov 17, 2019
Updated by Keyur Satra
Oyo Life resolved my complaint, by Contacting me immediately through call by 3 executives to take care of my issue the caretaker of Oyo life Del 2058, social media escalations team and from the revenue team who helped in my booking, I appreciate their commitment and attitude towards customers I got my refund back within a day. Thankyou Oyo life Team.
Complaint comments 

Comments

Dear, sincere apologies for the trouble caused to you. We have noted your concern, please allow us some time to get this checked for you.~myra

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