[Resolved]  Oyo Life — security amount not refunded

Address:House No 483, Sector 17A, Sector 17, Gurgaon, Haryana, 122001
Website:www.oyolife.in

I left the property of oyolife sector 17 a on august 31, 2019. As per the company's policy, i should have the full security amount refunded by 7- 14 days but it has been more than a month and an additional week but no money has been refunded yet.

I have sent multiple emails and called customer care more than 15 times but they make fake promises to refund my money in 1-2 days but no actions are taken post that. I don't even receive any response on my emails either.

Worse, there is nobody taking accountability for refunding my money. This is customer care number - [protected]. I have called several times but no solutions is ever provided by the team.

It's been really frustrating and i want full refund of my money and fine for this delay and whole lot of inconvenience like they take when the rent is delayed.

My addtional details:

Name: krishna kant keshri
Booking id: 4315
Contact number: [protected]
Email id: krishnakant. [protected]@gmail.com
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Aug 8, 2021
Complaint marked as Resolved 
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Comments

Hi Krishna, sincere apologies for the trouble caused to you. We have noted your concern, please allow us some time to get this checked for you.~myra
We tried contacting you multiple times regarding the issues highlighted but our attempts were unsuccessful. We've sent an email to the registered email ID with the details. Kindly check the same. Do let us know for any other assistance. ~Dia

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    Contact Information

    House No 483, Sector 17A, Sector 17, Gurugram
    Haryana
    India
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