[Resolved] OYO — Looting the customers money & not refund the money

Pilla Chaitanya

Aug 18, 2022

Address:	Raydission inn,near bhubaneswar master canteen chowk
Website:	Oyo

Made online payment for room booking
through oyo app after going to hotel for check in, hotel receptionist demanded extra money 1600 and rejected the room and made us to cancel the room now after cancelling the hotel room Oyo is not refunding the amount that has to be refunded to my account

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Sep 23, 2022

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2022

OYO Rooms Customer Care's response Hi, we are empathetic to hear about the inconvenience you had to face. Kindly help us with your booking id/contact details so that we can provide you with the best possible resolution at the earliest.

Team OYO