[Resolved] OYO — Made me to make Payment double time

vinod babu alla

Aug 7, 2022

Address:	OYO
Website:	OYO application

Sir on 06 aug 2022 I booked a room through OYO app .. I submitted payment before I reached lodge via Google pay of rs 900… after reaching at reception they said online payment made by you was not reached to us and they have taken money 1100… and said u can contact OYO. I tried calling OYO customer care but no response from their side .. I tried more times but no reply or respond … plz file a case of cheating by OYO and hotel partner ….

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Sep 8, 2022

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Aug 07, 2022

Updated by vinod babu alla Two times payment done by me and the system of OYO app is irrelevant for this type of issues

Verified Support

Aug 08, 2022

OYO Rooms Customer Care's response Hi, thank you for bringing this to our attention. We understand that nothing that we say can make up for this unpleasant experience. Please share your booking Id/contact details so that we can transit your experience with us. ~Team OYO