[Resolved]  OYO — Money deduction but no booking confirmation

Address:Guwahati
Website:OYO

I paid a sum of 2997 through Google pay which was deducted from my account but however the OYO app told that payment was unsuccessful
Where as the money was already deducted on reaching the hotel they told me that no transaction or confirmation from OYO has come to them about the payment so I had to pay on their UPI scanner as well which made my budget double
Please look this matter and refund the money to me and not to the hotel
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Aug 27, 2022
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jul 26, 2022
OYO Rooms Customer Care's response
Hi, we want to correct this ASAP. Kindly allow us to do so by sharing your registered number or email address, we will surely get this resolved at the earliest. ~SS
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