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[Resolved]  OYO — oyo package id is pkg-sler8723

Address:worli, Mumbai City, Maharashtra, 400108

We Completed our journey From Delhi to Sri Nagar For 8 days which include Manali, Leh Ladakh, Kargil, Srinagar and we booked this tour from Oyo And Package id is given.
we had a worst experience from Oyo.
They don’t have proper internal communication system.
Not informing proper information during journey.
I recommend to all plz don’t go for Oyo.
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Aug 9, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jun 13, 2019
OYO Rooms Customer Care's response Dear Guest,

We apologize for the upsetting experience. Kindly, help us understand your concern along with the booking ID/contact details so that we can assist you in a better way.

Regards
Team OYO
Verified Support
Jun 13, 2019
OYO Rooms Customer Care's response Dear Guest,

We are getting it checked on priority.

Regards
Team OYO
Verified Support
Jul 06, 2019
OYO Rooms Customer Care's response Hi, We worked on your concern raised and have sent you the needful resolution over email. We again apologize for this and assure you we'll take care of your stay in the future. Let us know for any other assistance. 
Complaint comments 
2 Comments

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Comments

Refund raised for booking UNZF6851 on 28 apr. still not received and i have been receiving 50 sms for refund raised on daily basis.
i have been complaining to customer care regularly but no solution.

Reply
I don't wana continue my Oyo account. Kindly delete my Oyo account registered in the mail I'd [protected]@gmail.com . I would appreciate your quick response on this else provide delete option in the app so that we can do it ourselves without bothering you. Thank u
Reply
OYO Rooms Customer Care's response, Jun 13, 2019
Verified Support
Please mark an email at oyo4u@oyorooms.com along with your registered email ID.

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