[Resolved] OYO — Refund and fraud

jajz

from KOLKATA, West Bengal

Jul 30, 2022

Website:

OYO APP

It was on 5 june when this incident occure, we were tired so last mint this hotel we book on price 1066 rs but when we went for checking they denied saying they did not accept any online payment .They again said for payment 1357rs and said that 1066 will be refunded in 14 days . We said ok but when it goes over 1 month i tried to conact property manager and oyo complaint service they are dening for that . They are not soving my problem .If i will not get my problem slove .I am goona sue this company to court. I am law student .How they can fraud us. I will claim for any amount to this company, for this mental disturbance .

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Sep 1, 2022

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Jul 30, 2022

Updated by jajz i am trying to reach hotel they are not picking call.

Verified Support

Aug 01, 2022

OYO Rooms Customer Care's response Hi Jajz, we are really concerned about your experience. OYO aims to provide the best hotel experience to all its users. We have raised your concern to our team and they will connect with you at the earliest to assist you further. ~Team OYO

Verified Support

Aug 01, 2022

OYO Rooms Customer Care's response Hi, we believe our concerned team contacted and communicated the needful. Let us know if you need any further assistance.

Team OYO