Address: | Pune, Maharashtra, 410401 |
Dear all,
I have stayed your one of the flagship property in lonavala. Property name is basilica holiday home (Oyo flagship 36890). I have booked 03 rooms for 01 night and my booking amount was rs. 4500/- but the receptionist mr. Shrikant has collected rs. 9000/- from me. During checkout i was busy and i have settled that amount and after that i realized that i have paid double. Day before yesterday i have contacted with basilica and i have asked them refund my amount they have sent me a image and told me to contact with you for refund. I don't how it's possible to charge guest twice. Please look into it and refund my money.
Check-in date: 11th may, 2019
Check out date: 12th may, 2019
Guest name: dr. Mukesh
Booking id: lkjx5937
*please take necessary action on urgent basis.
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