OYO — Refund partially done

I had to cancel tow oyo bookings on 2nd july 2022 because the property manager did not allow me to checkin for tha amount oyo offered. I was asked by OYO customer support to cancel the bookings. And refund was initiated for those two bookings. booking ids

xc6l5493
nr5p8980

Partial refunds were done from netbanking which are credited to my bank account. Partial refunds done from OYO money is not credited to my account yet. Its been more than a month
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OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Aug 12, 2022
OYO Rooms Customer Care's response
Hi, thank you for sharing the relevant details with us. We have raised your concern with the right team. We would request you to kindly allow us some time to get back to you.~Team Oyo
Aug 14, 2022
Updated by tribles
I had to cancel the booking because of Oyo showed amount that property manager did not accept and I was asked by Oyo to cancel the booking. I was not told about Oyo money wallet refund. I was told full money will be refunded to my account. I do not want Oyo money refund. No property owner accepts Oyo booking now and I am not a frequent user of oyo. Property owners ask more money than what OYO shows and we end-up cancelling the booking. Oyo money is no use to me. I want my full money refunded to my bank account .
Aug 17, 2022
Updated by tribles
can you please process the refund of the remaining amount asap
Aug 18, 2022
Updated by tribles
what is happening with this ticket. I am not seeing any progress
Complaint comments 

Comments

I had to cancel the booking because of Oyo showed amount that property manager did not accept and I was asked by Oyo to cancel the booking. I was not told about Oyo money wallet refund. I was told full money will be refunded to my account. I do not want Oyo money refund. No property owner accepts Oyo booking now. They ask more money and we end-up cancelling the booking. Oyo money is no use to me. I want my full money refunded to my bank account .

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