[Resolved]  OYO — regarding denying confirmed booking

I booked oyo for cabana hotel meerut from[protected] to[protected] when i checked in at 12:00 pm the hotelier denied checkin due to clashes with oyo we suffered a lot after waiting for 7 long hours we were made to shift to another hotel... It cost me more than 300 rs and lot of harassment to shift to a new unseen hotel...
My itenary in first hotel included breakfast also but there in the other property i was denied breakfast tv was not working...
Kindly refund my 2800 rs immediately
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Nov 9, 2019
Complaint marked as Resolved 
iklx4028 This is the confirmed booking id
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Nov 04, 2019
OYO Rooms Customer Care's response
Hi, We are sorry for this trouble. Please elaborate more on your concern along with your booking details for further assistance. ~Aish
Nov 09, 2019
Updated by Jai bholenath Ji
The issue is not resolved the booking id is iklx4028 kindly provide refund of rs 2800
Nov 09, 2019
Updated by Jai bholenath Ji
Mark it unresolved
Complaint comments 

Comments

Poor and un-hygienic rooms in the townhouse property. Pathetic response from the support and the hotel staff.Booking ID ZCAP0371.
Consumer Grievance complaint number 1709222.
Thank you very much for not sharing the resolution with the customer and showing the fake rating about the property on th website/application.

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