[Resolved] Oyo Rooms — 1.5 months and refund not received

prajktap

Address:

vikhroli, Mumbai City, Maharashtra, 400079

Booking id lyrb4295

Its been 1.5 months since booking cancellation and still refund not received.

Pathetic service. Customer care saying after 1.5 months that due to technical error from oyo side they didn't proceed with the refund.

And even your online support not functioning at all every time and try to raise the issue even if i am not robot cleary and ticking the captcha it still says invalid captcha the worst service i have ever seen.

I want my refund asap
Your customer service is way more pathetic dosent support at all oyo pls learn to serve customer better.

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Feb 24, 2020

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2020

OYO Rooms Customer Care's response We regret the inconvenience caused. This is unfortunate that you did not have the kind of experience we are known to offer. Please be assured our team will connect with you at the earliest.

Verified Support

Jan 17, 2020

OYO Rooms Customer Care's response Our team looked into this and provided with the best possible resolution. Please take this inconvenience as an exception and we assure you a hassle-free stay in future.