[Resolved] Oyo Rooms — a harassment message from a person from hotel ks pride in jaipur

Tejal Jaiswal

from Noida, Uttar Pradesh

Website:

oyo rooms

I went for a stay at hotel ks pride in jaipur and i made a booking through oyo. Here a person took my number and through my id he is harassing me with repeated texts and calls and abusing me and my friend with some malicious content. He is also threatening me of leaking my cctv footage which was taken in the hotel room. I request you sir to kindly see to it and seal the oyo room authority to that hotel. It harasses customers and i have to file a police complaint too against it. The name of the person in vicky jain. And his no is [protected] and [protected]

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Jun 5, 2018

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Apr 30, 2018

OYO Rooms Customer Care's response Dear Tejal,
We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Please share your booking ID and we'll look into the matter for you. Appreciate your patience and understanding in this regard.

Regards
Team OYO

Verified Support

May 02, 2018

OYO Rooms Customer Care's response Dear Tejal,

We have shared the matter further, however, we request you to please share your contact no. or booking details so that we can connect with you regarding the matter. Do write to us here and we'll definitely contact you.

Team OYO