[Resolved] Oyo Rooms — about hotel and oyo customer care executive fake promises

abhijeet choubey

from Jaipur, Rajasthan

Address:	Jaipur, Rajasthan, 302017
Website:	OYO APP

Hi all,

I have booked one hotel 12115 raghuraj place, but very disappointed with hotel room, i have decided to move to other property of oyo, i have booked one another hotel oyo 9649 hotal rnb at in between jaipur location but again i am facing same experience with oyo hotel, romm is too much smaller than service are too much bad hotel area is not good, also i have talked with oyo executive no of time, they haven’t resolved my concerns just suggest to change other properties..! Which very bed hospitallaty experience received by oyo service!!
The name of 2 oyo customer care executive is, dolly and priyanka!!
Priyanka has given me the complain no 9945787!!
I didn’t received any call back from oyo, which they have promised me!!
Worst service received by oyo
If you want better service go with goibibo better than oyo!!
I will never suggest or refer any one to booked hotel room from oyo!!
Abhijeet kumar choubey
[protected]
Regional manager - glaze

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Nov 27, 2018

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2018

OYO Rooms Customer Care's response Dear Guest,

We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Appreciate your patience and understanding in this regard.

Regards
Team OYO

Verified Support

Oct 17, 2018

OYO Rooms Customer Care's response Dear Guest

We believe that our team got in touch with you and assisted you in regards with your concern. Be assured that you won't be facing any hassles in your future bookings with us. Do let us know if you need any further assistance and we'll be more than happy to help you.

Regards,
Team OYO