[Resolved] Oyo Rooms — about refund. and cancellation

Varshini Yathish

from Kollegal, Karnataka

Address:

Mysore, Karnataka, 570009

I booked one homestay in mysore.
But they denied saying online booking is not possible. But i had paid 657 from google pay.
Then i cancelled booking.
When i try to raise refund request. It's saying it is denied. What is this?
Really disappointed with oyo.
If i call them they will say. Refund will initate in evening. But when i try to raise ticket. It's showing. Denied.

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Sep 28, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2019

OYO Rooms Customer Care's response Hi we regret the inconvenience caused to you. OYO Hotels & Homes aims to provide the best hotel booking experience to all its users. Kindly let us know your booking id details so that we can assist you further.

Regards,
Team OYO