[Resolved]  Oyo Rooms — amount not credited back

Hi jos babu, we have received your payment and we look forward to host you at oyo 7556 tlv resorts for confirmed booking tcjd2604
Check-in: 8th sep, 12 pm onwards
Check-out: 10th sep till 11 am
No. Of rooms: 2
No. Of guests: 5
Hotel name: tlv resorts kodaikanal
Address : plot no. 1, attuvampatty, pallangi road, kodaikanal

Cancellation message i got from oyo

Your oyo rooms booking tcjd2604 at oyo 7556 tlv resorts, has been cancelled as per your request. Refund of rs. 13941.0 has been initiated. You will receive the refund amount in your account in 7-14 working days.

Complaint
Based on this i have not received my money back to account.. Its 2 months over. Please check and do the needful.
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Nov 20, 2017
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Oct 20, 2017
OYO Rooms Customer Care's response
Dear Guest,
We've checked this. The refund has been initiated from our end and the same will reflect in the source account in 7-14 working days. Our apologies for the delay.

Regards
Team OYO
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