I have booked my stay on 11th of August, I paid the money 1399/- in advance, on going to the hotel, I've been said that rooms were full and oyo initiated my refund, Oyo claims that that refund is completed but I haven't received any money even after 1 month, they are not even giving me an invoice of the transaction of refund, telling me to contact with bank, upon contacting with my bank they have said they have no transaction on hold, im fed of calling Oyo again and again, when will I even receive my refunded money.
My booking iD is NQMQ0035
Oct 13, 2022Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Sep 10, 2022OYO Rooms Customer Care's response
We regret the inconvenience caused. This is not an experience we want our guests to have with us. Rest assured, our team will get this checked and connect with you at the earliest.