[Resolved]  Oyo Rooms — bad behavior of hotel the alarian residency

Address:

New Delhi, Delhi, 110043

I booked one room on 15th July 2018 in The Alarian Residency in sector38. I was supposed to reach there 12:00Pm but due to Oyo wrost customer service and hotel worst work I reached there at 2Pm, because the hotel is not updated on Google maps and that's why ola driver take me to a different location. Then I ask someone where is sector 38 and after confirmation I got to know I was 20 km far away from the hotel the directions are not updated on Oyo app too. Then after struggling and paying a good amount to ola and local auto I reached there in hotel. Then hotel refuse to provide me room. I got number of hotel manager. I talked him over the call he straight away told me I will not provide you room do whatever you want. The exact words are " mere ek room ka kharcha 900 RS h tu muje 800 RS dega. Room h mere pass but tune dunga nahi Jo kar sakta ho kar le. Oyo pe depend nahi hu Mai." These are the words used by your hotel partner.