Oyo Rooms — bad response from customer care regarding refund oyo

Address:Shimla, Himachal Pradesh

Booking id :TNHB7485 Shimla 3BHK.

I have booked 3 bhk for 16-17 June 2018 at shimla . When i reached to the property, Rooms was very dirty no electricity was there in kitchen. I called the oyo captain he transferred.y booking to another property. But one that property there was a booking of someone for the same day. The property owner did not alowed me to checked in . I called the oyo team but did not get proper responce . And neither i have got any refund of the amount paid by me 2890 . Now i am planning to go to consumer court .

I have got so many emails from that my contact no is not rechable while i was geting calls from others . After calling to customer care so many time i have got a lolipop that i will get a call back but didn't get. Now i don't know what I have to do.
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