[Resolved] Oyo Rooms — bad service, bed bugs, pathetic manager

sidpch

from Mumbai, Maharashtra

Address:

Bhopal, Madhya Pradesh

I have used oyo many times in my travel, but never have experience such a pathetic stay.
Yesterday i stayed in hotel staya villas in bhopal (Habibganj) via oyo.

The lady at the reception is pathetic, no manners of customer dealing, no management, no issue addressing, and when i told her about the bed bugs and that she should give me some compensation, she said you can ask oyo about it.

Seriously, i am not going to let this go.

+2 photos

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Nov 27, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Oct 20, 2019

Updated by sidpch Booking ID: KUBA7861

Verified Support

Oct 22, 2019

OYO Rooms Customer Care's response We apologize for the inconvenience caused. We are getting this checked and will get back to you.

Regards,
Team Oyo

Verified Support

Oct 23, 2019

OYO Rooms Customer Care's response Hi, our team looked into this and provided with the best possible resolution. Please take this inconvenience as an exception and we assure you a hassle-free stay in future.~Tina