[Resolved] Oyo Rooms — book id fusg9253

prashanta kumar sahoo

from Churachandpur, Manipur

Address:

Flat 204 Lake Garden Appartment Kanke Road, Ranchi, Jharkhand, 834008

I have booked oyo hotel shine at bhubaneswar vide above booking id. Also i got the confirmation information. When i reached bhubaneswar and approacded to the hotel the hotel denied about booking. I myself and my family loitering in bhubaneswar for one hour and harrassed like anything. I approached to oyo and could not get any solution.in last i came to cuttack the nearest city. I have to catch flight in next day from bhubaneswar. Due to harrassment by oyo lot of money is drained out due to taxi fare. If oyo did not confirmed regarding booking i would have not gone to bhubaneswar. Only due to oyo i had been to bhubaneswar and harrassed. Who will pay the compensation for this.

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Jun 22, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

May 19, 2019

OYO Rooms Customer Care's response Sorry for the issue faced. We are getting this checked for you.

Regards
Team OYO

May 22, 2019

Updated by prashanta kumar sahoo Till date my complaint has not been resolved

Verified Support

May 22, 2019

OYO Rooms Customer Care's response Our concern team tried calling but couldn't connect with you. Your feedback is registered with us. Take this inconvenience as an exception. We assure hassle-free stay in the future. Let us know if you need any further assistance.

Regards
Team OYO