[Resolved]  Oyo Rooms — booking related complaint

Address:

Jain Mandir Road, Near Old Bus Stand, Rajnandgaon, Chhattisgarh, 491661

My name is naveen jain i booked a hotel from your oyo app for goa trip. From 26 dec 2019 to 31 dec 2019. I paid booking ammount for confirmation. My booking id is xdzu6450
Before 2 days of my booking company shifted me in other hotel without taking my permission and also did not give a genuine reason of my shifting. I booked belle velle resort and they shifted me in sanket guest house which is not similer property of my previous booking property. I talked to 30 to 40 times of oyo customer care but no one solved my problem. All. Employee just hold my call for 2 3 minutes but did not responce 25 to 30 minutes at call. Finally i cancelled my booking and my trip is also canceled. So finally i expericed that oyo is biggest no 1 fraud company who give fake promises and fake booking to customers and emolyee of this company are also fraud. Who is jusy working for company profit. They cant help to his customer. Only they can give fake service, fake promise and fake boooking to his customer.
Finally i am taking decision to go consumer forum for my complaint.
I just want to talk to a proper person who can help me.
I will take strictly action against all emplyee who talk to me in 2 days.