We booked a room at daniel silver oaks in chennai.
Two continous bookings, say a and b, a was with 3 people, b with 2 as one of our friends was leaving the next day.
When we arrived in chennai, we were informed our booking was shifted to another hotel free of cost, fair enough, right?
Except they only shifted booking b and daniel silver oaks refused to acknowledge booking a
We had to wander about for 2 very long hours at night searching for a hotel that wasn't full and ended up paying a very high price for it.
... Let that sink in... The hotel denied us our registered booking and we were left to our own devices mid # night
I demand at least as much compensation as we had to spend extra on our other hotel (After all we had to go through i'm being generous)
This clearly a business fraud Was this information helpful? |
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