[Resolved]  Oyo Rooms — Cancellation done without prior consent

Dear Oyo,
I booked 3 rooms through oyo app on 10 march at 10 pm.My booking ID is MJI50446 in the hotel named Belvilla Valley view 3BHK modern Villa.
I paid the total amount in advance amounting to Rs. 23, 280 but to my shock this got cancelled itself that too without my consent and i am being refunded only Rs.2400.
I have been levied with Rs.20, 880 as cancellation charges that too when i have not cancelled it and the same happened automatically or from your side.
Kindly clarify whether the booking is cancelled by you?whether i can proceed with my booking and checkin in the hotel which i have booked? Or you are refunding my money so that i can book an accomodation in other hotel.