[Resolved] Oyo Rooms — cancellation of my booking after payment is made | |
Had booked 2 rooms for 4 guests in oyo app under booking i'd joge9235. In oyo homes 41058 peaceful studios baga for 3 nights from 4 october 2019 to 7 oct 2019. After payment is made in favor of the oyo rooms i talked with one of the oyo assist she asked me to send photo id card proof of all the guests to via whatsapp to [protected]. After that i got an email from oyo that my booking has been cancelled, as per my statement of conversation with them there is no communication made regarding cancellation of the booking and also charged 1860 Rs as cancellation charges after that i got msg from the above mentioned no. Regarding the pedlock code for oyo homes. Was this information helpful? | |
Dec 1, 2019 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Oct 14, 2019 OYO Rooms Customer Care's response Hello Guest, We never want any dissatisfactory experience for any of our guest and are getting this checked for you. Regards, Team OYO Verified Support Oct 27, 2019 OYO Rooms Customer Care's response We apologize for the inconvenience caused. We believe the issue has been resolved. Our dedicated team has sent an email to you hope you will acknowledge the same. Let us know if you need any further assistance, thank you! ~Dona
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