[Resolved]  Oyo Rooms — Cancellation proble

Address:560100

I book hotel oyo room hotel city guest house mumbai throw booking.com... All messge and mail getting from oyo...
While i need to cancel as my wife have local address proof.. Hotel will not allow... So need to cancel room... While calling oyo... They are telling we can't cancellation.. So told give me booking.com number.. Out of 5 3 people refuse to give and 2 people given number that is not valid... Really bad exp with oyo... Will inform in net also so peole can know about oyo and booking... Very worst bad service from oyo... Really hate oyo...
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Oct 7, 2016
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Sep 06, 2016
OYO Rooms Customer Care's response
Dear Vishal,

We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Request you to please share the booking ID for the same. Appreciate your patience and understanding in this regard.

Team OYO
Complaint comments 

Comments

I Really Bad Experience With You,
I Book Oyo Rooms With Your Service But It's Not Be Adjust As My Plan
It Should Be Editable A Modifiable Very Bad Experience And Service
My Booking Id Is Thue4713
Name :Arjun Trivedi
Date :1-9-2016
Mo: [protected]
OYO Rooms Customer Care's response, Sep 8, 2016
Verified Support
Dear Arjun,

Thank you for sharing the booking details. Our guest support team will soon get in touch with you regarding the matter.

Team OYO

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